We have put together a few commonly asked questons to give you more information about us and our products. If you can't find any answers to the question you have, please use the contact us page or send us an email.
A. Alkamedi has obtained approvals and certifications from internationally reocognized regularatory authorities. Alkamedi water ionizers conform to the requirements of CE, CB, UL, ISO, and etc.. Also, Alkamedi is a licensed manufacturer of medical devices in Korea.
A. When you first install the product, drink at the 2nd stage, and then gradually increase it to the 3rd or 4th stage after drinking it for about a week.
For healthy individuals, it is recommended to drink at the 3rd stage, and for those who want to improve their health, it is recommended to drink at the 4th stage of alkaline water.
Children under 2 years of age should drink purified or 1st stage alkaline water, and there is no restriction on drinking higher stages of alkaline water.
For cooking, washing vegetables and fruits, making beverages and tea, etc., use alkaline water at the 4th stage.
A. Alkamedi water ionizer has the largest medical-grade platinum-coated titanium electrode plates in the industry. Also, Alkamedi has the "patented" self cleaning system called SCALE-FREE Technology powered by EAST™ & FACT™ preventing scale buildups on the electrode plates.
A. Alkaline water contains ionized alkaline minerals, and when these minerals stick to the inside of the water container for a long time, they can form white powder. To clean the container, mix water (9) and vinegar (1) and store it in the container for a while before wiping it clean.
A. As storing alkaline water in a tank can reduce its effectiveness, this product is produced as a direct water supply system. You can receive alkaline water and refrigerate it for drinking, or use an electric kettle to heat the water as needed.
A. This product must use raw water that meets drinking water quality standards. If the groundwater is suitable for drinking, it can be installed. However, depending on the environment, additional pre-treatment filters may need to be installed.
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A. Alkamedi has obtained approvals and certifications from internationally reocognized regularatory authorities. Alkamedi water ionizers conform to the requirements of CE, CB, UL, ISO, and etc.. Also, Alkamedi is a licensed manufacturer of medical devices in Korea.
A. Alkamedi has been in the industry since 2001.
A. Yes. All Alkamedi water ionizers are designed, developed, and manufactured by Alkamedi.
A. When you first install the product, drink at the 2nd stage, and then gradually increase it to the 3rd or 4th stage after drinking it for about a week.
For healthy individuals, it is recommended to drink at the 3rd stage, and for those who want to improve their health, it is recommended to drink at the 4th stage of alkaline water.
Children under 2 years of age should drink purified or 1st stage alkaline water, and there is no restriction on drinking higher stages of alkaline water.
For cooking, washing vegetables and fruits, making beverages and tea, etc., use alkaline water at the 4th stage.
A. Alkamedi water ionizer has the largest medical-grade platinum-coated titanium electrode plates in the industry. Also, Alkamedi has the "patented" self cleaning system called SCALE-FREE Technology powered by EAST™ & FACT™ preventing scale buildups on the electrode plates.
A. Alkaline water produced through ion separation generates hydrogen, which can create bubbles that appear as white foam.
A. Alkaline water contains ionized alkaline minerals, and when these minerals stick to the inside of the water container for a long time, they can form white powder. To clean the container, mix water (9) and vinegar (1) and store it in the container for a while before wiping it clean.
A. It is recommended that adults drink 1.5 to 2 liters of water per day.
A. As storing alkaline water in a tank can reduce its effectiveness, this product is produced as a direct water supply system. You can receive alkaline water and refrigerate it for drinking, or use an electric kettle to heat the water as needed.
A. This product must use raw water that meets drinking water quality standards. If the groundwater is suitable for drinking, it can be installed. However, depending on the environment, additional pre-treatment filters may need to be installed.